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FAQ

  • How long will it take for my pottery to ship?
    Please allow 3 to 5 business days for us to pack/create shipment. You will be sent a tracking number from that point to get a better estimate of when it will arrive at your location.
  • What happens if I get my order and my pottery is broken?
    Please send an email to amytorres@blackcrowartistry.com within 5 business days and include a picture. See exchange and refund policies for further details.
  • How do I care for my pottery?
    It is highly recommended that you hand-wash your pottery to preserve the longevity of it.
  • Can I put my pottery in the dishwasher or microwave/oven?
    I fire all my pottery that will contain food slightly over 2,000 degrees Fahrenheit. Although it is technically safe to put into the dishwasher and/or microwave, I recommend you do not. I do not recommend you baking with it either, thermal shock could cause it to crack.
  • What type of clay do you use?
    I use porcelaneous stoneware.
  • What are the pottery stages to get to a finished piece of artwork?
    The actual making. The trimming and refining process. The drying time The 1st firing, which is called a bisque fire. The surface decoration. The glaze firing. This is typically the last fire unless lusters are used. The luster fire, if lusters are used. Sanding/Polish
  • What temperature do you fire your pottery to?
    This depends on the type of clay you work with. I work in a stoneware or porcelain mix (porcelaneous stoneware) clay body and fire to what is called a cone 6. The temperature ranges from 2165 F - 2269 F.
  • Do you teach private pottery lessons?
    At this time we only provide group classes.
  • If I schedule and pay for a class and not able to attend, can I get a refund?
    Yes, If you notify me 24 hours in advance of the class. I would be happy to refund or reschedule with you.
  • Can I give my paid class spot to someone else if I can not attend?
    Yes if you notify me 24 hours in advance and provide me the info for this person. Name, phone # and email. They must be over 18 years of age. If the person does not show, no refunds will be provided.
  • Are child(ren) able to attend class?
    No. We do not accept children at this time.
  • I am another potter and would like to know if you can fire pottery for me?
    I am sorry not at this time.
  • Do you have pottery wheel throwing classes?
    Not at this time. I do not have enough wheels. I hope to in the future.
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